Support

How can we help?

Direct support for both extensions, with no ticket platform or newsletter in between.

Research Packs

Research, exports and local Pro tools

Tell us which pack or feature you were using and what you expected to happen.

Contact Research Packs support
AutoFill Pro

Profiles, form filling and licences

Tell us the website domain, the fill method and which type of field did not work. Never send the value you wanted to fill.

Contact AutoFill Pro support

Help us diagnose it

Include these four details

  • Extension name and version
  • Chrome version and operating system
  • Steps needed to reproduce the problem
  • A screenshot with personal data hidden

We never need passwords, payment details, profile values or the contents of your research. For billing problems, include only the email used with ExtensionPay and never card details.